.fob-live-chat{position:fixed;z-index:999999;bottom:var(--fob-offset-y,20px);right:var(--fob-offset-x,20px);font-family:inherit;font-size:14px;line-height:1.45;color:#1f2430}
.fob-live-chat.fob-position-bottom-left{right:auto;left:var(--fob-offset-x,20px)}
.fob-live-chat *{box-sizing:border-box}
.fob-live-chat [hidden]{display:none!important}
.fob-chat-button{width:64px;height:64px;border-radius:50%;border:3px solid #fff;padding:0;background:var(--fob-primary,#db1d23);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 24px rgba(0,0,0,.25);transition:transform .2s,background .2s;position:relative;margin-left:auto}
.fob-chat-button:hover{background:var(--fob-primary-hover,#b8141a);transform:scale(1.06)}
.fob-chat-button .fob-icon-close{display:none}
.fob-chat-button .fob-girl{width:100%;height:100%;border-radius:50%;display:block;animation:fobfloat 3s ease-in-out infinite}
.fob-chat-button[data-active=true]{background:var(--fob-primary,#db1d23)}
.fob-chat-button::before{content:'';position:absolute;inset:-3px;border-radius:50%;border:2px solid var(--fob-primary,#db1d23);animation:fobring 2.4s ease-out infinite;pointer-events:none}
.fob-chat-button[data-active=true]::before{display:none}
.fob-girl-head{transform-origin:32px 44px;animation:fobtilt 4s ease-in-out infinite}
.fob-girl-eyes{transform-box:fill-box;transform-origin:center;animation:fobblink 4s infinite}
.fob-girl-mic{animation:fobmic 1.4s ease-in-out infinite;transform-box:fill-box;transform-origin:center}
.fob-hd-avatar .fob-girl{width:100%;height:100%;border-radius:50%;animation:none}
.fob-hd-avatar{background:#fde7ea;border:2px solid #fff;overflow:hidden}.fob-hd-avatar .fob-girl-head,.fob-hd-avatar .fob-girl-eyes,.fob-hd-avatar .fob-girl-mic{animation:none}
@keyframes fobsparkle{0%,100%{opacity:1}50%{opacity:.25}}
.fob-girl-deco{animation:fobsparkle 3s ease-in-out infinite}
@keyframes fobfloat{0%,100%{transform:translateY(0)}50%{transform:translateY(-2px)}}
@keyframes fobring{0%{transform:scale(1);opacity:.7}100%{transform:scale(1.35);opacity:0}}
@keyframes fobtilt{0%,100%{transform:rotate(0)}30%{transform:rotate(2.5deg)}70%{transform:rotate(-2.5deg)}}
@keyframes fobblink{0%,92%,100%{transform:scaleY(1)}95%{transform:scaleY(.1)}}
@keyframes fobmic{0%,100%{transform:scale(1)}50%{transform:scale(1.35)}}
.fob-chat-button[data-active=true] .fob-icon-chat{display:none}
.fob-chat-button[data-active=true] .fob-icon-close{display:block}
.fob-chat-badge{position:absolute;top:-2px;right:-2px;min-width:18px;height:18px;border-radius:9px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 4px}
.fob-chat-teaser{position:absolute;bottom:76px;right:0;width:230px;background:#fff;border-radius:14px 14px 4px 14px;padding:12px 28px 12px 14px;box-shadow:0 8px 28px rgba(0,0,0,.18);cursor:pointer;animation:fobpop .3s}
.fob-position-bottom-left .fob-chat-teaser{right:auto;left:0;border-radius:14px 14px 14px 4px}
.fob-chat-teaser-x{position:absolute;top:2px;right:6px;border:0;background:none;font-size:18px;color:#8a8f9c;cursor:pointer}
.fob-chat-window{position:absolute;bottom:80px;right:0;width:380px;max-width:calc(100vw - 24px);height:min(620px,calc(100vh - 110px));background:#fff;border-radius:18px;box-shadow:0 14px 48px rgba(15,23,42,.28);display:flex;flex-direction:column;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(14px) scale(.97);transform-origin:bottom right;transition:opacity .2s,transform .2s,visibility .2s}
.fob-position-bottom-left .fob-chat-window{right:auto;left:0;transform-origin:bottom left}
.fob-chat-window[data-status=open]{opacity:1;visibility:visible;transform:none}
.fob-hd{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--fob-primary,#db1d23);color:#fff}
.fob-hd-avatar{position:relative;width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;flex:none}
.fob-hd-avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}
.fob-hd-avatar{overflow:visible!important;border:0!important;box-shadow:0 0 0 2px #fff}.fob-hd-avatar .fob-girl{box-shadow:none}.fob-dot{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:50%;background:#9ca3af;border:2px solid var(--fob-primary,#db1d23)}
.fob-dot.on{background:#22c55e}
.fob-hd-text{flex:1;min-width:0;display:flex;flex-direction:column}
.fob-hd-text strong{font-size:15px}
.fob-hd-text span{font-size:12px;opacity:.85}
.fob-hd-close{border:0;background:rgba(255,255,255,.15);color:#fff;width:30px;height:30px;border-radius:50%;font-size:20px;line-height:1;cursor:pointer}
.fob-progress{height:3px;background:#e8eaf0}
.fob-progress i{display:block;height:100%;width:0;background:#22c55e;transition:width .35s}
.fob-msgs{flex:1;overflow-y:auto;padding:16px 14px 8px;background:#f5f6fa;display:flex;flex-direction:column;gap:8px;scroll-behavior:smooth}
.fob-m{max-width:86%;animation:fobpop .25s}
.fob-m small{display:block;font-size:11px;color:#7b8190;margin:0 0 2px 4px}
.fob-m p{margin:0;padding:9px 13px;border-radius:16px;word-wrap:break-word;overflow-wrap:anywhere}
.fob-m.bot p{background:#fff;border-bottom-left-radius:4px;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.fob-m.me{align-self:flex-end}
.fob-m.me p{background:var(--fob-primary,#db1d23);color:#fff;border-bottom-right-radius:4px}
.fob-typing p{display:flex;gap:4px;padding:12px 14px}
.fob-typing i{width:7px;height:7px;border-radius:50%;background:#b4b9c6;animation:fobdot 1s infinite}
.fob-typing i:nth-child(2){animation-delay:.15s}.fob-typing i:nth-child(3){animation-delay:.3s}
.fob-dock{padding:10px 12px 12px;border-top:1px solid #e8eaf0;background:#fff;max-height:58%;overflow-y:auto}
.fob-dock.busy{opacity:.6;pointer-events:none}
.fob-chips{display:flex;flex-wrap:wrap;gap:7px;margin-bottom:10px}
.fob-chip{border:1.5px solid var(--fob-primary,#db1d23);background:#fff;color:var(--fob-primary,#db1d23);padding:7px 13px;border-radius:20px;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s}
.fob-chip:hover,.fob-chip:focus-visible{background:var(--fob-primary,#db1d23);color:#fff}
.fob-row{display:flex;gap:8px}
.fob-row input,.fob-lead input[type=text],.fob-lead input[type=tel],.fob-lead input[type=email],.fob-lead select{width:100%;border:1.5px solid #dcdfe8;border-radius:10px;padding:10px 12px;font-size:14px;background:#fff;color:#1f2430;font-family:inherit;outline:0}
.fob-row input:focus,.fob-lead input:focus,.fob-lead select:focus{border-color:var(--fob-primary,#db1d23)}
.fob-send{width:42px;flex:none;border:0;border-radius:10px;background:var(--fob-primary,#db1d23);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.fob-links{display:flex;gap:14px;margin-top:8px;flex-wrap:wrap}
.fob-links button{border:0;background:none;color:#6b7280;font-size:12px;cursor:pointer;padding:2px 0;text-decoration:underline}
.fob-lead{display:flex;flex-direction:column;gap:8px}
.fob-sumbox{background:#f5f6fa;border-radius:10px;font-size:12px}.fob-sumbox summary{cursor:pointer;padding:8px 12px;font-weight:600;color:#4b5160}.fob-sum{list-style:none;margin:0;padding:0 12px 10px;display:grid;grid-template-columns:1fr 1fr;gap:6px 12px}
.fob-sum li{display:flex;flex-direction:column;min-width:0}
.fob-sum span{color:#7b8190}.fob-sum b{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fob-phone{display:flex}
.fob-phone span{display:flex;align-items:center;padding:0 10px;background:#f1f2f6;border:1.5px solid #dcdfe8;border-right:0;border-radius:10px 0 0 10px;font-weight:600;font-size:13px}
.fob-phone input{border-radius:0 10px 10px 0!important}
.fob-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;opacity:0!important}
.fob-consent{display:flex;gap:8px;align-items:flex-start;font-size:11.5px;color:#6b7280;cursor:pointer}
.fob-consent input{margin-top:2px;flex:none}
.fob-consent a{color:var(--fob-primary,#db1d23)}
.fob-submit{border:0;border-radius:10px;background:var(--fob-primary,#db1d23);color:#fff;padding:12px;font-size:15px;font-weight:700;cursor:pointer}
.fob-submit:hover{background:var(--fob-primary-hover,#b8141a)}
.fob-submit:disabled{opacity:.6;cursor:wait}
.fob-cta{display:flex;gap:8px;margin-bottom:10px}
.fob-cta a{flex:1;text-align:center;padding:10px;border-radius:10px;font-weight:700;font-size:13px;text-decoration:none!important}
.fob-wa{background:#25d366;color:#fff!important}
.fob-call{background:#fff;border:1.5px solid var(--fob-primary,#db1d23);color:var(--fob-primary,#db1d23)!important}
.fob-toast{position:absolute;left:14px;right:14px;bottom:76px;background:#1f2430;color:#fff;padding:10px 14px;border-radius:10px;font-size:13px;animation:fobpop .2s;z-index:3}
@keyframes fobpop{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@keyframes fobdot{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}
@media (max-width:480px){
.fob-live-chat.fob-hidden-on-mobile{display:none}
.fob-chat-open .fob-live-chat{right:0;left:0;bottom:0}
.fob-chat-open .fob-chat-button{display:none}
.fob-chat-window{position:fixed;inset:0;width:100%;max-width:none;height:100%;height:100dvh;border-radius:0;bottom:0}
.fob-dock{max-height:62%}
.fob-row input,.fob-lead input,.fob-lead select{font-size:16px}
}
@media (prefers-reduced-motion:reduce){.fob-live-chat *{animation:none!important;transition:none!important}}
/* ---- v2.1 responsive + polish ---- */
.fob-chat-window{width:392px;height:min(660px,calc(100vh - 120px));height:min(660px,calc(100dvh - 120px));min-height:380px;border-radius:20px;box-shadow:0 18px 60px rgba(15,23,42,.3),0 2px 8px rgba(15,23,42,.08)}
.fob-hd{background:linear-gradient(135deg,var(--fob-primary,#db1d23),var(--fob-primary-hover,#b8141a));padding:12px 14px;gap:11px}
.fob-hd-avatar{width:44px;height:44px}
.fob-hd-text strong{font-size:15.5px;letter-spacing:.1px}
.fob-hd-close:hover{background:rgba(255,255,255,.28)}
.fob-msgs{background:#f6f7fb;padding:14px 12px 10px;gap:6px;scrollbar-width:thin;scrollbar-color:#cfd3dd transparent;overscroll-behavior:contain}
.fob-m{max-width:84%}
.fob-m p{font-size:14px;line-height:1.5;padding:9px 13px;border-radius:18px}
.fob-m.bot.has-av{position:relative;margin-left:34px}
.fob-m.bot.has-av + .fob-m.bot.has-av{margin-top:0}
.fob-m.bot p{border-bottom-left-radius:6px}
.fob-m.me p{border-bottom-right-radius:6px;box-shadow:0 2px 6px rgba(0,0,0,.12)}
.fob-av{position:absolute;left:-34px;bottom:0;width:28px;height:28px;border-radius:50%;overflow:hidden;border:2px solid #fff;box-shadow:0 1px 4px rgba(0,0,0,.18);background:#fde7ea;display:block}
.fob-av svg{width:100%;height:100%;display:block;animation:none}
.fob-av svg *{animation:none!important}
.fob-m.bot:not(.fob-typing) + .fob-m.bot .fob-av{display:none}
.fob-dock{padding:10px 12px calc(10px + env(safe-area-inset-bottom,0px));max-height:50%;box-shadow:0 -6px 16px rgba(15,23,42,.05);border-top:0}
.fob-chips{gap:6px;margin-bottom:9px;max-height:120px;overflow-y:auto;padding:1px 1px 2px;scrollbar-width:none}
.fob-chips::-webkit-scrollbar{display:none}
.fob-chip{font-size:13px;padding:7px 12px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;animation:fobpop .25s both;background:#fff}
.fob-chip:nth-child(2){animation-delay:.04s}.fob-chip:nth-child(3){animation-delay:.08s}.fob-chip:nth-child(4){animation-delay:.12s}.fob-chip:nth-child(5){animation-delay:.16s}.fob-chip:nth-child(6){animation-delay:.2s}
.fob-chip.sel{background:var(--fob-primary,#db1d23);color:#fff}
.fob-row{align-items:center;gap:8px}
.fob-row input{border-radius:24px;padding:11px 16px;background:#f6f7fb;border-color:transparent}
.fob-row input:focus{background:#fff}
.fob-send{width:44px;height:44px;border-radius:50%;transition:transform .15s}
.fob-send:hover{transform:scale(1.07)}
.fob-links{gap:8px;margin-top:8px}
.fob-links button{background:#f1f2f6;color:#4b5160;text-decoration:none;padding:5px 11px;border-radius:14px;font-size:12px;font-weight:500}
.fob-links button:hover{background:#e6e8ef}
.fob-lead input[type=text],.fob-lead input[type=tel],.fob-lead input[type=email],.fob-lead select{border-radius:12px}
.fob-submit{border-radius:12px;box-shadow:0 6px 16px rgba(0,0,0,.15)}
.fob-toast{bottom:auto;top:70px}
@media (max-width:768px) and (min-width:521px){.fob-chat-window{width:380px}}
@media (max-height:640px) and (min-width:521px){.fob-chat-window{height:calc(100vh - 96px);height:calc(100dvh - 96px);min-height:320px}.fob-dock{max-height:56%}.fob-chips{max-height:92px}}
@media (max-width:520px){
.fob-chat-window{position:fixed;left:0;right:0;top:0;bottom:0;inset:0;width:100%;max-width:none;height:100vh;height:100dvh;min-height:0;border-radius:0;transform:translateY(24px);box-shadow:none}
.fob-chat-window[data-status=open]{transform:none}
.fob-hd{padding:calc(12px + env(safe-area-inset-top,0px)) 14px 12px}
.fob-m{max-width:88%}
.fob-dock{max-height:56%}
.fob-chips{max-height:104px}
.fob-chat-teaser{width:200px;bottom:74px}
.fob-chat-button{width:58px;height:58px}
}
@media (max-width:520px) and (max-height:520px){.fob-dock{max-height:70%}.fob-chips{max-height:64px}.fob-hd-text span{display:none}}
@media (max-height:480px) and (min-width:521px){
.fob-chat-open .fob-live-chat{right:0;bottom:0}
.fob-chat-open .fob-chat-button{display:none}
.fob-chat-window{position:fixed;right:12px;bottom:0;top:8px;left:auto;width:380px;height:auto;min-height:0;border-radius:16px 16px 0 0}
.fob-hd{padding:8px 14px}.fob-hd-avatar{width:36px;height:36px}.fob-hd-text span{display:none}
.fob-dock{max-height:62%}.fob-chips{max-height:60px}
}
/* ---- v2.2 inline options + timestamps ---- */
.fob-m time{display:block;font-size:10.5px;color:#9aa0ad;margin:3px 6px 0}
.fob-m.me time{text-align:right}
.fob-inline{animation:fobpop .25s both}
.fob-inline.fob-chips{margin:4px 0 8px 34px;max-height:none;overflow:visible;gap:7px}
.fob-inline .fob-chip{padding:8px 14px;font-size:13.5px;white-space:normal;text-align:left;line-height:1.3;border-radius:20px}
.fob-inline.fob-card{background:#fff;border-radius:16px;padding:12px;margin:6px 0 4px;box-shadow:0 2px 10px rgba(15,23,42,.08)}
.fob-dock[hidden]{display:none}
.fob-dock{max-height:none}
.fob-msgs{scroll-behavior:smooth;padding-bottom:14px}
@media (max-width:520px){.fob-inline.fob-chips{margin-left:34px}.fob-dock{max-height:none}}